These Terms of Service (“Terms”) govern access to and use of inkrcreative.com and related websites, forms, client portals, accounts, communications, and online features operated by INKR Creative L.L.C., doing business as INKR Creative (“INKR,” “we,” “us,” or “our”).
By accessing or using the website or creating an account, you agree to these Terms. If you use the website on behalf of a company or other organization, you represent that you have authority to bind that organization. If you do not agree, do not use the website.
1. Scope and Relationship to Client Agreements
The website provides information about AI automation, branding, design, website and application development, maintenance, growth, search-engine optimization, and related creative or technical services (the “Services”). Website descriptions are general and are not binding offers.
Specific Services may be governed by a proposal, order form, statement of work, service agreement, subscription plan, invoice, or other written agreement accepted by INKR and the client (each, a “Client Agreement”). If these Terms conflict with a Client Agreement, the Client Agreement controls for the applicable paid Services. These Terms continue to govern general website and portal use.
2. Eligibility and Authority
You must be at least 18 years old and legally able to enter into a binding agreement to use account, portal, purchasing, or paid-service features. You may use the website on behalf of another person or organization only if you are authorized to do so.
3. Accounts and Client Portal
Some features require an invitation or account. You agree to provide accurate information, keep credentials confidential, use reasonable security measures, and promptly notify us at hello@inkrcreative.com if you suspect unauthorized access. You are responsible for activity occurring through your account to the extent permitted by law.
Access to a client workspace or portal is limited to the applicable client and its authorized representatives. You may not access another client’s information, share restricted links or credentials, bypass access controls, or test the security of the website without our prior written authorization.
We may suspend or restrict access when reasonably necessary to protect the website, clients, systems, data, or legal rights; investigate misuse; comply with law; or address nonpayment under a Client Agreement.
4. Quotes, Orders, Payments, and Subscriptions
A quote, estimate, proposal, or website description is not binding until accepted in the manner stated by INKR. Project scope, deliverables, milestones, revision limits, client responsibilities, and delivery dates are determined by the applicable Client Agreement.
Payments may be processed by Stripe or another disclosed payment provider. The payment provider’s terms and privacy practices also apply to its services. INKR generally receives transaction details and payment status rather than complete payment-card credentials.
If you purchase a recurring plan, you authorize the disclosed recurring charges until cancellation takes effect. Billing frequency, renewal, cancellation timing, late fees, refunds, credits, and taxes are governed by the checkout disclosure and applicable Client Agreement. Except where required by law or expressly stated in a Client Agreement, fees for work already performed and third-party costs already incurred are nonrefundable.
You are responsible for taxes, government charges, domain fees, hosting fees, licenses, platform charges, and third-party expenses assigned to you in the applicable Client Agreement.
5. Client Content and Instructions
“Client Content” means information, text, images, logos, trademarks, media, files, credentials, data, instructions, and other material you provide or make available to INKR.
You retain ownership of Client Content. You grant INKR and its service providers a limited, nonexclusive license to host, copy, transmit, modify, display, and otherwise use Client Content only as reasonably necessary to provide, secure, support, and improve the contracted Services, comply with your instructions, and meet legal obligations.
You represent that you have all rights, permissions, notices, and consents needed for INKR to use Client Content as contemplated by the applicable Client Agreement. Do not submit regulated, highly sensitive, or unnecessary information—including medical records, Social Security numbers, government identifiers, or payment-card security codes—unless INKR has expressly agreed in writing to handle that category of data.
6. Intellectual Property
The website and its content, branding, layout, graphics, software, animations, documentation, and other materials are owned by INKR or its licensors and are protected by intellectual-property laws. Subject to these Terms, INKR grants you a limited, revocable, nonexclusive, nontransferable license to access and use the website for its intended business purposes.
Ownership and licensing of client deliverables are governed exclusively by the applicable Client Agreement. Unless that agreement states otherwise, INKR retains ownership of preexisting materials, reusable know-how, tools, systems, processes, templates, generic code, and third-party materials. No right is granted by implication.
You may not copy, sell, sublicense, reverse engineer, scrape, frame, mirror, or commercially exploit the website or INKR materials except as permitted by law or with prior written permission.
7. Acceptable Use
You may not use the website or Services to:
- violate any law, regulation, court order, contract, intellectual-property right, privacy right, or other right;
- upload malicious code, disrupt service, overwhelm infrastructure, or interfere with another user;
- attempt unauthorized access, credential theft, vulnerability testing, scraping, or circumvention of technical controls;
- impersonate another person, misrepresent affiliation, submit fraudulent information, or engage in deceptive conduct;
- publish or transmit unlawful, infringing, defamatory, abusive, exploitative, or privacy-invasive content;
- use automated systems to extract data or train models on protected website content without written permission; or
- use the website or Services to build or operate a competing service through unauthorized copying or access.
8. Third-Party Services and Links
The website and Services may rely on or link to third-party providers such as hosting, authentication, database, payment, email, analytics, scheduling, domain, font, map, and social-media services. Third parties control their own services and terms. INKR is not responsible for third-party services, outages, content, policies, or acts, except to the extent responsibility cannot be excluded by law or is expressly assumed in a Client Agreement.
9. Electronic Communications
You consent to receive transactional communications electronically, including account notices, project messages, invoices, security notices, and policy updates. You may opt out of marketing communications using the unsubscribe method provided, but you may continue to receive nonmarketing communications needed to administer an account, transaction, or client relationship.
10. Feedback
If you voluntarily provide suggestions or feedback about the website or Services, you grant INKR a worldwide, perpetual, irrevocable, royalty-free right to use that feedback without restriction or compensation, provided INKR does not publicly identify you as the source without permission.
11. Availability and Changes
We may modify, suspend, or discontinue website features and may update these Terms. We will post the revised Terms with an updated date and provide additional notice when required by law. Changes apply prospectively. Continued use after the effective date of revised Terms constitutes acceptance to the extent permitted by law.
12. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND GENERAL ONLINE FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” INKR DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. INKR DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR SUITABLE FOR EVERY PURPOSE.
Professional Services and deliverables are subject to the warranties, if any, expressly stated in the applicable Client Agreement. Nothing in these Terms excludes a warranty or right that cannot lawfully be excluded.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INKR AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF PROFITS, REVENUE, BUSINESS, DATA, OR GOODWILL; OR THE COST OF SUBSTITUTE SERVICES, ARISING FROM OR RELATED TO THE WEBSITE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INKR’S TOTAL LIABILITY ARISING FROM GENERAL WEBSITE USE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100). FOR A CLAIM ARISING DIRECTLY FROM PAID SERVICES, THE LIABILITY CAP IN THE APPLICABLE CLIENT AGREEMENT CONTROLS; IF THAT AGREEMENT CONTAINS NO CAP, INKR’S AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNT PAID TO INKR FOR THE AFFECTED SERVICES DURING THE SIX MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
These limitations do not apply to liability that cannot be limited under applicable law.
14. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless INKR and its owners, employees, and contractors from third-party claims, damages, losses, liabilities, and reasonable costs arising from your Client Content, your violation of these Terms, your misuse of the website, or your infringement of another person’s rights. This obligation does not apply to the extent a claim results from INKR’s own negligence, willful misconduct, or breach of an applicable Client Agreement.
15. Termination
You may stop using the website at any time. Account closure, project termination, subscription cancellation, fees, data export, and transition assistance are governed by the applicable Client Agreement and checkout disclosures. Sections that by their nature should survive termination—including payment obligations, intellectual-property provisions, disclaimers, liability limitations, indemnification, and dispute terms—will survive.
16. Governing Law and Disputes
These Terms are governed by the laws of the State of Washington, without regard to conflict-of-laws principles. Before filing a claim, each party agrees to make a good-faith effort to resolve the dispute by written notice and informal discussion for at least 30 days, unless urgent injunctive relief is reasonably necessary. Subject to any controlling Client Agreement and applicable law, disputes will be brought in a state or federal court of competent jurisdiction located in Washington.
17. General Terms
If any provision is found unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain effective. A waiver must be in writing and is not a continuing waiver. You may not assign these Terms without our written consent; INKR may assign them in connection with a merger, reorganization, sale of assets, or similar transaction. These Terms and any controlling Client Agreement constitute the complete agreement for their respective subject matter.
18. Contact
INKR Creative L.L.C., doing business as INKR Creative
Federal Way, Washington
Email: hello@inkrcreative.com
Website: inkrcreative.com